ProAmpac Holdings, Inc. Quality Manager in Hanover Park, Illinois
ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by five core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact.
The safety and health of our team is our top priority. ProAmpac has taken great steps to provide all personal protective equipment and sanitizing supplies to create a safe and healthy work environment for you.
What ProAmpac has to offer:
Quarterly bonuses: perfect attendance bonus and gainshare program
11 paid company holidays
Paid Time Off (PTO) with 2 additional personal days
Paid Vacation & Sick/Personal time
401k with company match
Medical, Dental, Vision, and other supplemental offerings
Company-provided life insurance
Employee Assistance Program
Paid Parental Leave
Wellness program -- living a healthy lifestyle can get you a discount on your health insurance premiums AND other incentives
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Essential Duties and Tasks
The Quality Manager operates under the supervision of the Plant Manager with direction from the Division Director of Quality and is responsible for the Quality Management System employed by ProAmpac including, but not limited to the development, setting and enforcement of procedures, policies and standards affecting the Quality of our products. The Quality Manager has ultimate responsibility and is accountable for ensuring that finished goods meet the specifications of the company and its customers.
Responsible for ensuring that the Quality Management System (ISO, SQF, BRC, GFSI) is being followed.
Work in conjunction with Manufacturing Management to ensure that all manufacturing and Quality Assurance procedures are being performed.
Responsible for ensuring that all quality personnel are trained to perform their respective job functions.
Responsible for the direct supervision of the QA supervisor(s) and Lab Technicians.
Participate in the establishment of quality specifications.
Visit customers and suppliers when necessary.
Responsible for all activities associated with external audits.
Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
Monitor site quality metrics and develop counter measures as needed.
Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
Perform other assignments as requested by the Plant Leadership and Quality Director
Must be able to lift up to 50lbs
Travel up to 25% required
BS Degree in technical area plus five years' experience in Quality/Manufacturing or ten years' relevant experience
Prior audit experience and knowledge of ISO 9001, GMP, GFSI required
Strong data management skills preferred.
Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.
Effective coaching, training and facilitating experience
Area of Interest: Quality
Shift: Day Shift