ProAmpac Holdings, Inc. Quality Clerical in Westfield, Massachusetts
Now hiring! Come work at a place to build your future and be an integral part of a fast-paced, safety-oriented, and growing industry! We are an ESSENTIAL employer that is ACTIVELY HIRING at our Westfield, MA facility!
ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by four core values that are the basis for our success: Integrity, Intensity, Innovation and Involvement.
The safety and health of our team is our top priority. ProAmpac has taken great steps to provide all personal protective equipment and sanitizing supplies to create a safe and healthy work environment for you.
We are actively seeking a quality clerical to join our growing team. If you are looking for a new opportunity with a leading packaging company, ProAmpac is looking for you to join our team!
What ProAmpac has to offer:
Quarterly bonuses: perfect attendance bonus and gainshare program
11 paid company holidays
401k with company match
Medical, Dental, Vision, and other supplemental offerings
Company-provided life insurance
Wellness program – living a healthy lifestyle can get you a discount on your health insurance premiums AND other incentives
Responsible for assisting Quality department with various reporting tasks.
Essential Duties and Tasks
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions.
Fills out and sends Manual Certificates of Analysis (COAs) and Certificates of Compliance (COCs) daily. Diagnoses why automated COAs/COCs are not sent and rectifies
Compiles and maintains accurate Work Instructions for all COA/COC documents by Customer
Enter Customer Complaints (CCFs) and follow-up on open complaints to drive resolution
Maintains/Updates Quality Test Reports (QTRs) as required
Audits inbound supplier documentation and verifies COAs are received
Supports Quality Supervisor in documentation around Root Cause and Corrective Action (RCCA) for Supplier Corrective Action Requests (SCARs)
Acts as internal auditor as needed
Participate in and actively audit the facility and its documents to verify compliance and areas for improvement for SQF, ISO, Customer, and Internal standards
Backfill Production Admin on an as-needed basis
Leverages Business Acumen
Qualifications, Education and Experience
1-3 years related professional experience
Education: College degree preferred
Strong computer skills (Excel, Word, Internet)
Statistical knowledge preferred
Excellent oral and written communication skills
Strong attention to detail
Ability to promptly follow up on issues through resolution
Excellent listening skills and organizational skills with the ability to prioritize work and multi-task
Must be able to work in a team environment
Area of Interest: Quality
Shift: Day Shift
ProAmpac is an Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled.