ProAmpac Holdings, Inc. Jobs

Job Information

ProAmpac Holdings, Inc. Quality Clerical in Westfield, Massachusetts

Job Description

Now hiring! Come work at a place to build your future and be an integral part of a fast-paced, safety-oriented, and growing industry! We are an ESSENTIAL employer that is ACTIVELY HIRING at our Westfield, MA facility!

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by four core values that are the basis for our success: Integrity, Intensity, Innovation and Involvement.

The safety and health of our team is our top priority. ProAmpac has taken great steps to provide all personal protective equipment and sanitizing supplies to create a safe and healthy work environment for you.

We are actively seeking a quality clerical to join our growing team. If you are looking for a new opportunity with a leading packaging company, ProAmpac is looking for you to join our team!

What ProAmpac has to offer:

  • Quarterly bonuses: perfect attendance bonus and gainshare program

  • 11 paid company holidays

  • 401k with company match

  • Medical, Dental, Vision, and other supplemental offerings

  • Company-provided life insurance

  • Disability insurance

  • Wellness program – living a healthy lifestyle can get you a discount on your health insurance premiums AND other incentives

Position Summary

Responsible for assisting Quality department with various reporting tasks.

Essential Duties and Tasks

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions.

  • Fills out and sends Manual Certificates of Analysis (COAs) and Certificates of Compliance (COCs) daily. Diagnoses why automated COAs/COCs are not sent and rectifies

  • Compiles and maintains accurate Work Instructions for all COA/COC documents by Customer

  • Enter Customer Complaints (CCFs) and follow-up on open complaints to drive resolution

  • Maintains/Updates Quality Test Reports (QTRs) as required

  • Audits inbound supplier documentation and verifies COAs are received

  • Supports Quality Supervisor in documentation around Root Cause and Corrective Action (RCCA) for Supplier Corrective Action Requests (SCARs)

  • Acts as internal auditor as needed

  • Participate in and actively audit the facility and its documents to verify compliance and areas for improvement for SQF, ISO, Customer, and Internal standards

  • Backfill Production Admin on an as-needed basis

Key Competencies

  • Customer Focus

  • Leverages Business Acumen

  • Communication Proficiency

  • Problem Solving/Analysis

  • Organized

  • Results Driven

  • Business Acumen

  • Technical Capacity


Qualifications, Education and Experience

  • 1-3 years related professional experience

  • Education: College degree preferred

  • Strong computer skills (Excel, Word, Internet)

  • Statistical knowledge preferred

  • Excellent oral and written communication skills

  • Strong attention to detail

  • Ability to promptly follow up on issues through resolution

  • Excellent listening skills and organizational skills with the ability to prioritize work and multi-task

  • Must be able to work in a team environment

Area of Interest: Quality
Department: Quality-2500
Shift: Day Shift

ProAmpac is an Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled.