ProAmpac Holdings, Inc. Customer Service Representative in Wrightstown, Wisconsin
We are seeking a responsible, experienced professional to join our talented Account Specialist team.
ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by four core values that are the basis for our success: Integrity, Intensity, Innovation, and Involvement.
In this role, you would be responsible for resolving customer questions and concerns by investigating and independently resolving issues. The ideal candidate will act as a resource for internal and external contacts regarding order issues and service, maintain a positive working relationship with clients, be the point of contact for customers regarding order entry and status, facilitate shipments, and possess the ability to thrive in the face of adversity in an ever-changing market.
We can offer the following benefits to the right person:
Flexible work schedule with remote options.
Stable employment with a growing company.
Work with an experienced, professional team.
Generous vacation and personal time.
11 paid holidays.
401K and company match
Robust wellness program
Health, dental, vision and several other additional insurance options are available.
Our ideal candidate would possess the following skills, qualifications, and abilities:
Associate degree in a related field.
Experience in a manufacturing or industrial environment.
Experience dealing with both internal and external customers in a fast-paced environment.
Possess excellent verbal and written communication skills.
Ability to navigate tough conversations while achieving the best possible outcomes for all involved.
Comfortably work as part of a team or independently as needed.
Ability to see projects through to completion with little or no direction.
Positive attitude with a desire to provide exceptional service.
Ability to learn quickly and be adaptable in a fast-paced environment.
Be detail oriented with a proven ability to multi-task.
Area of Interest: Customer Service
Department: Customer Service-9015
ProAmpac is an Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled.